Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Designation | Contact Person Name | Address | Contact No. | Email-ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Saurabh Kumar Chaurasia | 51, C Sector, Indrapuri, Piplani Huzur, Bhopal,, BHOPAL, MADHYA PRADESH, 462022 | +919661038865 | [email protected] | Mon-Fri, 09AM – 05PM |
| Head of Customer Care | Saurabh Kumar Chaurasia | 51, C Sector, Indrapuri, Piplani Huzur, Bhopal,, BHOPAL, MADHYA PRADESH, 462022 | +919661038865 | [email protected] | Mon-Fri, 09AM – 05PM |
| Compliance Officer | Saurabh Kumar Chaurasia | 51, C Sector, Indrapuri, Piplani Huzur, Bhopal,, BHOPAL, MADHYA PRADESH, 462022 | +919661038865 | [email protected] | Mon-Fri, 09AM – 05PM |
| CEO | -- | -- | -- | -- | Mon-Fri, 09AM – 05PM |
| Principal Officer | -- | -- | -- | -- | Mon-Fri, 09AM – 05PM |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: - https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal : scores.sebi.gov.in.
platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal : smartodr.in.
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